Our products (digital and physical) are not eligible for returns, exchanges, or refunds. If you need assistance or have any questions or concerns about orders placed through our site, please do not hesitate to email us at sales@chani.com.
If your physical product arrived damaged, please email us at sales@chani.com so that we can assist you. If you have any other questions or concerns about any orders placed through our site, don’t hesitate to reach out.
Information about CHANI app payment methods, cancelation, and refunds can be found here.