Please note most offer codes can only be redeemed by new users and users with expired subscriptions to the CHANI app.
If after you have typed in your code, and clicked 'return' on your keyboard, you are still unable to redeem the offer code successfully, please email us a screenshot of the offer code, what platform you are using (iOS or Android), and the email address associated with your CHANI user account so that we can look further into the issue. If you already have a premium subscription, it makes a great gift for a friend you think would enjoy the app.
We recommend confirming your payment method stored in Apple’s App Store or the Google Play Store is up-to-date. Although this is a free trial offer, you may be required to have valid payment info in Apple’s App Store or Google Play Store in order to use trial offer codes.. In addition to this, we recommend making sure there aren't any restrictions on purchase or in-app features set up in your device. You can also try to use the code on a different device to see if it resolves the issue.