In order to get the best performance out of the online birth chart tool, we recommend using private or incognito mode in your browser, which will turn off any 3rd party extensions that could negatively impact the chart functionality.
Alternatively, you can view your birth chart for free in the CHANI app.
If this does not resolve the issue, please don't hesitate to email us at support@chani.com, and be sure to include your birth date, time, and location.